Frequently asked questions

Go to /book, select your coach, choose an available time slot, enter your details and pay online via Stripe. Your slot is confirmed instantly and you receive a confirmation email.

Yes — up to 4 players can share a private lesson. The 2nd player is included at no extra charge. Each additional player (3rd and 4th) adds 100 SEK to the total price.

We train at Popup Padel Bromma, Rejoice Padel Älta, RQT Väsby, and Ullna Padel. Each coach publishes their own availability per club — you can filter by coach and club on the booking page.

Availability is published on a rolling 30-day basis. Each coach manages their own calendar and adds new slots regularly.

Absolutely — that is the whole point. Browse our coaches, read their bios, and book the one that fits your goals best.

Go to the Events page, find the event, click Book, fill in your details and pay online. Your spot is confirmed immediately.

The 9-week Foundation program (4 500 SEK) is ideal for new and returning players who want a solid structured start. The 18-week Performance program (7 500 SEK) is for players committed to serious improvement — it includes more video analysis sessions, a full evaluation report, and priority booking for the next intake.

After registration, our admin team reviews your level and preferences. We use our matchmaking system to place you in a group of 4 players at a similar level, compatible schedule, and preferred club. You receive a placement confirmation and payment link within 24 hours.

We run four intakes per year: Spring (January), Early Summer (April), Summer (June), and Fall (August/September). Registration opens a few weeks before each intake.

We have groups for all levels from complete beginners to advanced competitive players. Your registration form asks about your level and we place you appropriately.

One 60-minute coached session per week, at a fixed day and time for the duration of the program.

Life happens. Missing one session does not affect your place in the group. We do not offer make-up sessions for individual absences, but attendance is tracked in your portal.

All bookings are paid online via Stripe at the time of booking. We accept all major credit and debit cards.

Academy payment is handled separately after group placement. You receive a Stripe payment link by email once your group is confirmed. Payment secures your spot for the full semester.

Contact us at info@deep-padel.com to discuss options. We handle payment plan requests case by case.

All payment receipts are available in your player portal at deep-padel.com/my under Payment History.

Yes, all prices are in Swedish kronor (SEK). International card payments work normally — your bank handles the currency conversion.

Free cancellation up to 24 hours before the session start time. Cancellations within 24 hours are charged in full. To cancel, email info@deep-padel.com with your booking reference.

Event cancellations are accepted up to 48 hours before the event. After that, the booking is non-refundable. If we cancel an event, you receive a full refund.

If a coach cancels a booked private lesson, you receive a full refund and the option to rebook at no extra charge.

Academy withdrawals after the program has started are non-refundable. If you have extenuating circumstances, contact us and we will review on a case-by-case basis.

For training, academy programs, private lessons, events and clinics with a scheduled date or period — no. Swedish distance-contracts law (2 kap. 11 § p. 12) exempts services for leisure activities tied to a specific date or period, and padel coaching falls in that category. Once you book and pay, the booking is binding and our cancellation policy above applies. See our Terms page for the full statutory text.

Yes — physical goods bought in our shop are fully covered by the 14-day right of withdrawal under Swedish law. You have 14 days from the day you receive the item to notify us, and another 14 days to return it. The item must be in essentially the same condition as received. You pay the return shipping unless we have agreed otherwise. We refund within 14 days of receiving your withdrawal notice. To withdraw, email info@deep-padel.com or use the standard Konsumentverket form linked from our Terms page.

Yes by default — but if you give explicit consent at checkout for us to start the review before the 14-day window expires (so you get your review sooner), you waive the right of withdrawal once the review is fully delivered. If you do not give that consent, we wait out the 14 days before starting; if you change your mind before delivery, we refund in full.

The player portal at deep-padel.com/my is your personal dashboard — session schedule, group info, coach evaluations, progress charts, payment history, and exclusive content. It is free for all active Academy players.

Access is created automatically when you are confirmed in an Academy group or when you complete your first private lesson booking. You receive a welcome email with a link to set your password.

Go to deep-padel.com/login and click "Forgot password". A reset link will be sent to your registered email address.

Yes — the portal is fully responsive and works on any device.

For private lessons and clinics, most clubs have loaners available. We recommend bringing your own for Academy sessions. Contact us in advance if you need to borrow.

Yes — we manufacture our own premium padel rackets. Shop them at deep-padel.com/shop. All models are designed in Stockholm and shipped worldwide.

We use standard padel balls suitable for indoor courts. Balls are provided for all Academy sessions and private lessons.