Booking
How do I book a private lesson?
Go to /book, select your coach, choose an available time slot, enter your details and pay online via Stripe. Your slot is confirmed instantly and you receive a confirmation email.
Can I bring a friend to a private lesson?
Yes — up to 4 players can share a private lesson. The 2nd player is included at no extra charge. Each additional player (3rd and 4th) adds 150 SEK to the total price.
Which clubs can I book at?
We train at Popup Padel Bromma, Rejoice Padel Älta, RQT Väsby, and Ullna Padel. Each coach publishes their own availability per club — you can filter by coach and club on the booking page.
How far in advance can I book?
Availability is published on a rolling 30-day basis. Each coach manages their own calendar and adds new slots regularly.
Can I choose my coach?
Absolutely — that is the whole point. Browse our coaches, read their bios, and book the one that fits your goals best.
How do I book a spot at an event or clinic?
Go to the Events page, find the event, click Book, fill in your details and pay online. Your spot is confirmed immediately.
Academy
What is the difference between the 9-week and 18-week programs?
The 9-week Foundation program (4 500 SEK) is ideal for new and returning players who want a solid structured start. The 18-week Performance program (7 500 SEK) is for players committed to serious improvement — it includes more video analysis sessions, a full evaluation report, and priority booking for the next intake.
How are groups formed?
After registration, our admin team reviews your level and preferences. We use our matchmaking system to place you in a group of 4 players at a similar level, compatible schedule, and preferred club. You receive a placement confirmation and payment link within 24 hours.
When do intakes start?
We run four intakes per year: Spring (January), Early Summer (April), Summer (June), and Fall (August/September). Registration opens a few weeks before each intake.
What level do I need to be?
We have groups for all levels from complete beginners to advanced competitive players. Your registration form asks about your level and we place you appropriately.
How many sessions per week?
One 60-minute coached session per week, at a fixed day and time for the duration of the program.
What happens if I miss a session?
Life happens. Missing one session does not affect your place in the group. We do not offer make-up sessions for individual absences, but attendance is tracked in your portal.
Payments
How do I pay for a private lesson or event?
All bookings are paid online via Stripe at the time of booking. We accept all major credit and debit cards.
How do I pay for the Academy?
Academy payment is handled separately after group placement. You receive a Stripe payment link by email once your group is confirmed. Payment secures your spot for the full semester.
Do you offer payment plans for the Academy?
Contact us at info@deep-padel.com to discuss options. We handle payment plan requests case by case.
Where can I find my receipts?
All payment receipts are available in your player portal at deep-padel.com/my under Payment History.
Do you charge in SEK?
Yes, all prices are in Swedish kronor (SEK). International card payments work normally — your bank handles the currency conversion.
Cancellation
What is the cancellation policy for private lessons?
Free cancellation up to 24 hours before the session start time. Cancellations within 24 hours are charged in full. To cancel, email info@deep-padel.com with your booking reference.
Can I cancel an event booking?
Event cancellations are accepted up to 48 hours before the event. After that, the booking is non-refundable. If we cancel an event, you receive a full refund.
What if my coach cancels?
If a coach cancels a booked private lesson, you receive a full refund and the option to rebook at no extra charge.
Can I withdraw from the Academy mid-program?
Academy withdrawals after the program has started are non-refundable. If you have extenuating circumstances, contact us and we will review on a case-by-case basis.
Player portal
What is the player portal?
The player portal at deep-padel.com/my is your personal dashboard — session schedule, group info, coach evaluations, progress charts, payment history, and exclusive content. It is free for all active Academy players.
How do I get access to the portal?
Access is created automatically when you are confirmed in an Academy group or when you complete your first private lesson booking. You receive a welcome email with a link to set your password.
I forgot my password. What do I do?
Go to deep-padel.com/login and click "Forgot password". A reset link will be sent to your registered email address.
Is the portal available on mobile?
Yes — the portal is fully responsive and works on any device.
Equipment
Do I need my own racket?
For private lessons and clinics, most clubs have loaners available. We recommend bringing your own for Academy sessions. Contact us in advance if you need to borrow.
Do you sell rackets?
Yes — we manufacture our own premium padel rackets. Shop them at deep-padel.com/shop. All models are designed in Stockholm and shipped worldwide.
What balls do you use?
We use standard padel balls suitable for indoor courts. Balls are provided for all Academy sessions and private lessons.